Who's in charge?
A woman wrote to ask if we’d help with a problem she’s been trying to get fixed for more than two years. She’s 86 and her husband is 90. They both drive, but getting out of their driveway in Jericho is difficult because a large tree blocks her sightline and they have a hard time seeing oncoming cars.
She’s been complaining to Town of Oyster Bay officials. But here’s the problem: She lives on a county road.
Logically, her problem should have been forwarded to Nassau County, but apparently that didn’t happen until earlier this year. There are many overlapping jurisdictions on Long Island and sometimes it’s difficult enough to get a problem fixed, even when you've contacted the right agency. When the wrong municipality is contacted, it can greatly add to the time it takes to get the problem solved.
Before you register a complaint about something on your street, be sure to find out whether it’s maintained by the town, the county or an incorporated village. Your local municipality will be able to tell you whom to contact.
Contacting the right people the first time may help in getting your problem solved more quickly.

